Charles is an evangelist for user centered design through the principle that users are real people and you should get to know them. He has spent his design career focusing on helping software product teams create products that people want to buy and enjoy using.
Workshop: User Testing in 30 minutes
User testing is the easiest way to see if users are encountering problems using your product. In this workshop, you’ll learn different test types and the results you can expect from each. How to identify users, how to build test scripts, and we’ll conduct a test with real users. You’ll also get a glimpse into what to do after testing. Once you get all those nuggets of feedback how do you make your product better?